Last guaranteed mainland UK shipping cut off for Christmas 22nd December 2pm ( T&C's apply )

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Returns & delivery

FESTIVE SEASON DATES

SHIPPING:

INTERNATIONAL DHL LAST DAY GURANTEED FRIDAY 19TH DECEMBER 2PM

DPD MAINLAND UK LAST DAY GURANTEED MONDAY 22ND DECEMBER 2PM

ONLINE RETURNS: PERIOD HAS BEEN EXTENDED TO SAT 10TH JANUARY 2015

BOTH DHL INTERNATIONAL AND DPD ( MAINLAND UK ) NEXT COLLECTION DATE
AFTER CHRISTMAS MONDAY 29 TH DECEMBER

STORES TRADING HOURS:

TUESDAY 23 RD – 9.30 / 6PM
WEDNESDAY 24 TH – 9.30 / 5PM
CHRISTMAS DAY – CLOSED
BOXING DAY – CLOSED
SATURDAY 27 TH – 9.30 / 6PM
SUNDAY 28 TH - 11 / 4PM
MONDAY 29 TH - 9.30 / 6PM
TUESDAY 30 TH - 9.30 / 6PM
WEDNESDAY 31 ST – 11 / 4PM
NEW YEARS DAY – CLOSED
FRIDAY 2 ND – 11 / 4PM
SATURDAY 9.30 / 6PM

ANY QUESTIONS GIVE US A CALL ON 02932 426388

United Kingdom and the Republic of Ireland:

Under £29.99 purchases:
All purchases under £29.99 within mainland UK will be shipped on a next weekday service via DPD at the flat rate £3.00. Please be aware that this is a working day service which does not include the weekends, orders need to be placed before 2pm or your package will not be shipped until the next working day. All items will be fully tracked & insured

Between £30 - £59.99 purchases:
All purchases within this price bracket inside the UK mainland will be shipped on a next weekday service via DPD Free of charge. Please be aware that this is a working day service which does not include the weekends, orders need to be placed before 2pm or your package will not be shipped until the next working day. All items will be fully tracked & insured.

£60 & over purchases:
All purchases over £60 will be shipped via DPD anywhere within the mainland UK on next weekday fully tracked service. Please be aware that this is a next weekday day service which does not include the weekends, orders need to be placed before 2pm or your package will not be shipped until the next working day. All items will be fully tracked & insured.

Next day mainland UK delivery option: We offer a next working day delivery service via DPD anywhere within the mainland UK at £4.95. Please be aware that this is a next working day service which does not include the weekends, orders need to be placed before 2pm or your package will not be shipped until the next working day. All items will be fully tracked & insured.

You can select this service at the bottom of the delivery bar in the shopping bag


‘Next Day’ definition is the couriers ‘next working day’ not ours! Our couriers DPD and DHL work and collect from us Monday to Friday this excludes national bank holidays.

We aim to get all orders picked and collected by our couriers by 2pm Monday to Friday, if you place an order after 2pm your items will not be collected until the couriers next ‘working day’ so for example if you place an order at 4pm on a Friday afternoon your items will not be collected until Monday by our courier for a Tuesday delivery (on a next day DPD service)

Portsmouth postcode 'PO5' Southsea:

Please note that the business does not ship into the PO5 'Southsea' postcode.

The business deems this to be a reasonable distance to walk to the stores, if however there is a specific reason you cannot get to Bored of Southsea or 2C Albert Road please contact us and we'll work something out. If you have placed an order with us and live inside the P05 area we'll be in touch to discuss a suitable time for you to collect the goods from either store.

Europe and the rest of the world:

We are pretty sure we can ship to you, if you cannot see your country on our list mail us at hello@boredofsouthsea.co.uk and we’ll see if we can make a plan together.

We ship European and Worldwide via DHL ‘by road’ service this is a fully tracked and signed for service, below we’ve broken down how long by days it’ll take for your package to get to you. Please note this breakdown is a guide and may not be exact if you live in a rural area you may find your package takes a day longer to get to you and in some cases it may take less.

1 Day – Belgium, Luxembourg, Netherlands

2 Days – Northern Ireland, France, Germany, Chanel Islands - UK

3 Days – Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden

4 Days – Bulgaria, Czech Republic, Greece, Poland, Hungary

5 Days – United States of America, Australia, Brazil, Canada, China, Greenland, Hong Kong, South Korea, Iceland, Japan, New Zealand, Norway, Russia, Singapore, Switzerland, South Africa, Taiwan

Returning Goods:

When returning your goods to the business please drop us an e-mail at: hello@boredofsouthsea.co.uk
Or call +0044 2392 426388 to let us know what it is you are returning and the reason for the return, for example the item does not fit and you require a different size. From there please post the item back to us at:

Bored of Southsea
23 Albert Road
Southsea
Portsmouth
P05 2SE
United Kingdom.

We suggest that when returning goods to the business you ship them via a track able / signed for method, as the business accepts no responsibility for items lost in transit to us. Also for speed of exchange / refund please include the original shipping document with a short note highlighting the reason of the return.

Returned items without enclosed documentation will be delayed in processing and will slow down the service we offer to you.

Please note all goods must be returned to us in a sound re-sellable condition and we must be notified here of your return within five days from the date of your purchase.

All refunds will cover the ticket costs of the goods you return to us, postage from us to you, you to us wherever you are in the world will not be refunded