POLAR CLEAROUT SALE // Order Before 2PM & Spend Over £50 for FREE Next Working Day UK Mainland Delivery - T&C'S ApplyClose
Delivery & Returns
We ship goods via the UK’s Royal Mail, mainly DPD into Europe and DHL internationally.
Shipping methods vary on the location and weight of the package
Mainland UK delivery
Order value £50.00 and above
Free – DPD Next day tracked and signed service on all orders placed before 2pm Monday to Thursday.
Order value £49.99 or less
£3.00 Royal Mail 1st class tracked and signed for (there is the option to enhance your order to DPD next day or Saturday service if required)
DPD next day service - £4.95
Saturday delivery - £7.95
All orders placed for a Saturday delivery must be booked before 2pm Friday; any orders placed after 2pm sadly cannot be fulfilled
Goods shipping to Northern Ireland, Scottish highlands and islands, Isle of Wight, Isle of Man and Channel Islands are shipped via Royal Mail tracked and signed for service
All couriers in the UK (Royal Mail and DPD) do not operate on bank holidays, therefore adding an extra day onto your ordered service
Delivery address adjustments
For orders placed online we do provide the option to ship to an address different to the billing address. However, for security reasons this service is discretionary, we reserve the right to only ship to the billing address, or to verify details before shipping to a different address; this also applies to telephone orders.
If the package has already left the business via DPD / DHL we can re-direct it to another address however charges for this service will be applied
Europe and the rest of the world
We ship goods via DPD into Europe and DPD / DHL internationally, on occasion goods maybe shipped via Royal Mail’s international tracked and signed for service
Please note all prices are based on weight, European and international orders above 1.5kg in weight will be charged extra for
We aim to ship all packages into the United States, Australia and Japan via DPD / DHL however exclusions may sometimes apply.
This is a rough breakdown of shipping times, if you live in a rural area you may find your package takes a day longer to get to you and in some cases it may take less.
1 Day - Belgium, Luxembourg, Netherlands
2 Day – Ireland, France, Germany, Channel Islands
3 Day – Austria, Denmark, Italy, Portugal, Spain, Sweden
4 – 5 Days – Finland, Bulgaria, Czech Republic, Greece, Poland, Hungary
5 – 10 Days – United States of America, Australia, Canada, China, Iceland, Japan,
New Zealand, Norway, Russian Federation (Service dependent)
Customs and import charges outside the European Union
Once the package reaches it’s destination country duties may well be needed to be paid, these charges are the sole responsibility of the recipient of the package
Sadly we do not ship skateboard decks / shoe goo and footwear cleaning products outside of the European Union
You will receive a returns form with your order, when returning your goods to the business please complete the form and post it back with the goods you have to the address provided
Alternatively you can drop us an e-mail at email@example.com
Or call +0044 2392 426388 to let us know what it is you are returning and the reason for the return, for example the item does not fit and you require a different size. From there please post the item back to us at:
Bored of Southsea
23 Albert Road, Southsea
We suggest that when returning goods to the business you ship them via a signed for method as the business accepts no responsibility for the items lost in transit to us. Returning items without enclosed returns documents will be delayed in processing and will slow down the service we offer to you
Please note all goods must be returned to us in a sound re-sellable condition
All refunds will cover the ticket costs of the goods you returned to us, postage from us to you, wherever you are in the world will not be refunded
More info on our Terms and Conditions page